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Verizon Wireless Customer Agreement Acceptance Site

Thanks for the election of Verizon. In this customer agreement (“Agreement”), you will find important information about your wireless service, including: This agreement and the documents it contains constitute the whole agreement between us. You cannot rely on other documents or what is said by sales or after-sales staff, and you have no other rights to the service or this contract. This agreement does not benefit third parties, with the exception of our parent companies, related companies, subsidiaries, agents, predecessors and rights holders. If not, if we agreed otherwise in this agreement, this agreement and all the disputes that fall within that agreement are governed by federal law and state laws that include the prefix of your wireless phone number, if you have accepted that agreement, regardless of the conflicts of the laws and rules of that state. If you download or use third-party apps, services or software (including voice apps), 911 or E911 or other call functions, they may work differently from the services we offer or don`t work at all. Please read all the terms and conditions of these third-party products. Verizon Wireless is not responsible for the information, content, apps or third-party services you access, download or use your device. You are responsible for maintaining virus protection measures and other security measures on the internet when accessing these third-party products or services. For more information, see Verizon`s content directive under responsibility.verizon.com/contentpolicy.

For more information on filtering content and how to block materials harmful to minors, see www.verizonwireless.com/solutions-and-services/content-filters/. You`ll find information about our network management practices for our broadband Internet access services www.verizon.com/about/our-company/open-internet data mining bots, hardware or software modules that add a specific function or service by integrating them into a larger existing system (“plug-ins”) or data extraction tools, scripts, applications or similar methods on this website; If part of this agreement, including something related to arbitration (with the exception of the prohibition of class arbitration, as indicated in Part 8 of the Dispute Settlement Section), is invalidated, that part may be withdrawn from this agreement. You can cancel a service line within 14 days of acceptance of this Agreement without having to pay an early termination fee, as long as you return all devices you purchased from us or one of our authorized resellers with a discount related to your acceptance of this Agreement, but you will have to pay for your service until that date. If you have registered for the prepaid service, no refund will be given after 14 days or your account has been activated. For more information on the return of your equipment, see vzw.com/returnpolicy. If you are a Postpay customer, you can challenge your bill within 180 days of receipt, but unless it is otherwise provided or if they are challenging a fee because your wireless device has been lost or stolen, they must still pay all the fees until the dispute is settled. If you are a prepaid customer, you can challenge a tax within 180 days of the date the disputed fees were incurred. YOU CAN COMPETE WITH YOUR BILL OR WHAT YOU ARE BILLED, BUT IF YOU ARE RIGHT TO KEEP YOUR RIGHT, A ARBITRATIONS OR A PETITE DISPUTE OF RESEARCH OF CAS CLAIMS, YOU MUST BE ON US VERIZONWIRELESS.COM SERVICE